C3 business change management

Successful Business Intelligence solutions require commitment from people at every level within an organisation, from those supplying the information to those accessing the data for analysis and decision-making. This success requires a new mindset within the organisation. Processes must be adjusted and/or developed to enable a smooth transitioning to the ‘new BI world’.

Stakeholder communication during project delivery, and ultimately their buy-in once the solution is operational, sets a successful BI solution apart.
C3’s Business Change Management (BCM) team ensures your organisation is 'business ready' when new BI solutions and strategies are implemented. We work very closely with your business during strategy development and solution delivery to ensure all process, people, data and technology impacts are addressed and effective business engagement and communication strategies are in place.

C3 BCM services

We assess the impact of change and work with you to develop and implement business changes that gain maximum benefit from the BI solution. In particular, this includes:

Stakeholder and communication management strategy and plan
Governance and business engagement
BI organisational structures, roles and responsibilities
BI process and tools: design/redesign and implementation
Training: strategies, plans, material development and delivery
Skills and knowledge transfer: strategy and implementation
Business readiness assessment and management
Support strategies, plans and processes.